Privacy policy

Glaze Store is committed to protecting your privacy. This policy explains what personal information we collect, how it’s used, and your rights.

Information We Collect

Contact info (name, email, address, phone)

Order info (items purchased, payment method, shipping details)

Usage info (device, browser, IP address)

Cookies and tracking data

How We Use Your Information

To fulfill and ship your orders

To communicate with you (order updates, support, promotions)

To improve our site performance and personalize your experience

To comply with legal obligations

Cookies
Our website uses cookies to remember your preferences, analyze traffic, and provide personalized content. You can disable cookies in your browser settings.

Sharing Your Information
We may share limited data with third-party service providers (e.g. payment processors, shipping services) for order fulfillment and analytics. We do not sell or rent your information.

Governing Law and Jurisdiction (Germany & EU)

Choice of Law The collection, processing, and storage of your personal data by our store shall be governed exclusively by, and construed in accordance with, the laws of the Federal Republic of Germany and the EU General Data Protection Regulation (GDPR), without regard to conflict of law principles. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

In accordance with Article 77 of the GDPR, you retain an absolute statutory right to lodge a formal complaint with a data protection supervisory authority (Datenschutzbehörde) in the EU Member State of your habitual residence, place of work, or the place of the alleged infringement if you believe your data has been handled unlawfully.

Your Rights
You can request to access, correct, or delete your personal data by contacting us at support@glazsetore.de

Data Retention
We retain your information as long as necessary for order processing, customer service, and legal compliance.